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ITIL EX0-100 Prep Exam Screenshots
ITIL EX0-100 Prep Exam Description
ITIL® Foundation enables you to lay the basis for a complete program of ITIL® exams and obtaining various certificates in IT Service Management.Features:
1. Service management as a practice (comprehension)
2. The ITIL service lifecycle (comprehension)
3. Generic concepts and definitions (awareness)
Includes diagrams and explanation.
This PDF includes 120 actual questions and answers.